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Supplier Help

Welcome to the supplier portal training & support hub. Here you will find a selection of short training videos each providing you with a brief overview on the various dashboards across the system. Should you require any further support or have any questions please email supplychain@www.nexusrental.co.uk

Play Video
Confirm Reservation

Confirm Reservation

Confirm, reject, or make offer on a new request.

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Add Missing P11d

Add Missing P11d

Update P11d information on a reservation.

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Add Damage Case

Add Damage Case

Raise a new damage case within IRIS.

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Add Fine Case

Add Fine Case

Upload a new fine within IRIS.

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HGV Compliance Paperwork

HGV Compliance Paperwork

Upload latest HGV compliance certificates to a reservation.

Play Video
Respond To Customer Service Query

Respond To Customer Service Query

Provide an update on an open customer service query.

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Add Supplier Query

Add Supplier Query

Ask the Nexus Supply Chain team a question.

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Submit Dueback Info

Submit Dueback Info

Add end of hire information to IRIS.

Play Video
Respond To Invoice Dispute

Respond To Invoice Dispute

Provide an update on an open invoice dispute.