Integral UK is the country’s leading, independent mechanical, electrical and fabric property maintenance business, choosing Nexus for its flexible mobility service in May 2017. Integral offers both scheduled and reactive services to more than 1,600 clients across 60,000 locations.With a mobile fleet of more than 1,500 vehicles, the company runs one of the largest, national mobile maintenance fleets, with vehicles in every UK postcode area. Integral needs a fleet that enables it to respond rapidly to its customers.
Nexus is key to the Integral UK customer experience – providing correct specification supplementary vehicles where they are needed, at the right time. Small and medium-sized vans and cars are supplied by Nexus every week.
Nexus’ efficient daily rental offering goes far beyond correctly placed vehicles. Its pioneering IRIS technology offers Integral’s fleet managers complete transparency in all rental aspects – presented in an easy to understand format – for optimum control of car and van usage and cost management.
This unique, cutting-edge rental management and mobility system allows Integral to book vehicles, extend agreements and review its business requirements. From full billing data and real-time management information, to customer service, fines and damage management, IRIS provides Integral with everything it needs to manage its hires effectively.
Integral UK Fleet Manager, Keith Abell, said: “We greatly value this broad contract-managed service with tangible benefits from a supplier that has vast knowledge and experience of the rental sector.
“A critical factor in selecting Nexus was access to its transparent technology that provides immediate access to requested vehicle types and all the crucial data we need for analysing costs, performance and ROI.
“With 2,000 rental locations throughout the UK, Nexus ensures the continued mobility of Integral UK thereby supporting our crucial goals in customer service, contractual compliance and cost control.”
To read more about the technology solution utilised by Integral UK, click here.
Categorised in: Testimonials
This post was written by Helen Wakefield