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Customer Help & Support Centre

We’ve devised a number of short animations to demonstrate key functions within IRIS to ensure you can fulfil all your vehicle rental requirements.  View each one to help get the most of using IRIS to help manage all your booking and rental requirements.

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How to Add or Remove a Driver

How to Add or Remove a Driver

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How to Amend a Booking on IRIS

How to Amend a Booking on IRIS

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How to Cancel a Booking on IRIS

How to Cancel a Booking on IRIS

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How to Change a Driver

How to Change a Driver

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How to Create a Booking on IRIS

How to Create a Booking on IRIS

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How to Create an Airport Booking

How to Create an Airport Booking

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How to Extend a Booking on IRIS

How to Extend a Booking on IRIS

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How to Off Hire a Booking on IRIS

How to Off Hire a Booking on IRIS

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What to do when your rental vehicle arrives

What to do when your rental vehicle arrives

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Understanding fair wear and tear

Understanding fair wear and tear

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Reporting damage whilst a vehicle is on rent

Reporting damage whilst a vehicle is on rent

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What to do when your vehicle is ready for offhiring

What to do when your vehicle is ready for offhiring