Volkswagen Puts Nexus First

November 13, 2017 4:35 pm

Nexus has supported Volkswagen Financial Services Fleet, Volkswagen Finance’s contract hire and fleet leasing arm since 2009.


VW Financial Leasing Services


Nexus handle account management for 77 Volkswagen Financial Services Fleet customers, including most of the UK’s NHS trusts, supporting them with Nexus’ online booking software. There are 100 car and small commercial vehicle rentals a month on average, typically for an interim supply.


Nexus is involved in all of Volkswagen’s products and services including; daily rental, mini-leasing, fleet management, accident management, duty of care, as well as supporting Volkswagen Financial Services Fleet public sector portfolio. For many publicly funded organisations a fleet of vehicles is crucial for the delivery of community frontline services; with growing pressure to make cuts and meet targets, efficient fleet management is now more important than ever.


Through Nexus’ well-engineered packages, Volkswagen’s clients have learned to trust Nexus to minimise vehicle costs and make management and administration easier. Volkswagen Financial Services Fleet have a bespoke version of Nexus’ sophisticated online fleet management system for its exact needs including leasing vehicles, in-house fleet administration, driving licence checks, compliance with insurance requirements and MOT management.


Volkswagen Financial Services Fleet Supplier Manager, Marc Hackland, said: “One of the main reasons Nexus is our partner of choice is the vehicle availability. With 2,000 rental locations throughout the UK, this partner gives us and our customers access to half a million vehicles within agreed SLAs.”


“Unlike a traditional rental provider, Nexus handles all damage disputes and onward customer account management, ensuring we deliver high customer service standards. With the inclusion of the IRIS system, both Volkswagen Financial Services Fleet and our customers benefit from rental intelligence, vehicle choice and insightful management information all in one complete place.”


For more information on IRIS, CLICK HERE.


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This post was written by Nexus Rental